A full suite of marketing, sales, service tools to maximize the customer experience.
Get accurate conversion data and tracking through the entire customer lifecycle.
Use SmartDeskCX to close more deals, boost sales team productivity, and reduce time to make a sale.
Maximize customer satisfaction with tools that allow fast response and customer engagement.
Build and track marketing campaigns, monitor sales activities, and respond to your customers quickly and professionally. All with one application!
Get complete transparency on all your sales activities and team members.
Simply use our UTM link builder and track all your marketing campaigns in real-time.
Take the manual work out of emailing your customers, simply automate the process and track the results.
The SmartDeskcx platform is designed around the 3 pillars of your business. Marketing, Sales and Service.
Your business needs a sales pipeline CRM to keep track of all deals in their sales life cycle.
The sales pipeline is customizable to fit your unique sales process. Add workflow stages, opportunities, and sales reps to each pipeline.
Setup up employees to work from home while getting complete access to all activities and analytics.
Setup your team members with all the communication methods required to manage your customers without any hardware.
Manage work loads more effectively with detailed real-time activity analytics built right into the SmartDeskcx service dashboards.
Create harmony in your business with all your data in one easy to manage place. You save time and money when everyone in your company can communicate effectively.
CRM
Email Marketing
Websites
Blogs
Sales Leaderboards
Workflow with Triggered Automations
Integrated Voice
Integrated Email
Integrated SMS
Sales Pipelines
Custom Workflows
Tailored Security Settings
Hear what our customers have to say about us.
“We needed a CRM solution that would be easy to use for our team and didn't require an expensive setup. SmartDesk was the perfect solution to help us grow.”
“SmartDesk helped setup our sales process, website and email communications for our team. We use the platform on a daily basis!”
By creating user based on roles, your team will have access to the feature set that will optimize their day to day. Administrators have access to all aspects of SmartDeskCX to get a birds-eye view of the company.
All types of businesses need access to development resources, so we give you the option to decide how much you need to use.
per user
Setup users by role
Calendar reminders
Record logs of user activity
Custom security access by user
Single sign-on
Starting at
Get started quickly with an onboarding session with one of our SmartDesk experts.
Absolutely. Use our pipeline form builder and pass your leads directly into SmartDeskCX.
Yes. We make all our updates and improvements available to all our customers. You can track our updates in our changelog.
Yup! Start with a 14 day free trial and get the full benefit of all our features.
We've built in two factor login and a complete audit trail of all activities by user. As well as localized data centers using the IBM Cloud.
With SmartDeskcx you can segment teams and share customer data based on user roles within your organization.
Start today